Awards for The Falcondale Hotel and Restaurant

AA 4 STAR COUNTRY HOUSE HOTEL VISITWALES 4 STAR COUNTRY HOUSE HOTEL VISIT WALES GOLD AWARD

VisitWales 4 Star Country House Hotel

Additional information on this classification scheme is available from VisitWales.

AA 4 Star Country House Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available from AA.

AA 2 Rosettes

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available from AA.

Wales Green Tourism Business Scheme Silver Award

The GTBS is the national sustainable tourism certification scheme for the UK. Originally developed in partnership with Visit Scotland, it is now the only certification scheme validated by Visit Britain, through the International Centre for Responsible Tourism (ICRT).

Additional information on this classification scheme is available from Green Tourism Business Scheme.

VisitWales Cyclists Welcome

Additional information on this classification scheme is available from VisitWales.

VisitWales Walkers Welcome

Additional information on this classification scheme is available from VisitWales.

Visit Wales Gold Award

Achieving a very high level in outstanding quality, exceptional comfort, unfailing hospitality.

Additional information on this classification scheme is available from Visit Wales.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)

Entrance

  • Yes
    Steps to the main entrance
  • 2
    Number of steps to entrance
  • Yes
    Entrance well lit

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Good contrast between the floor and wall
  • Yes
    Lift equipped with raised floor numbers or braille numbers or letters
  • Yes
    Clear surfaces such as glass doors have contrast markings
  • Yes
    Guest information available in large print (14pt and over)

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Organic
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Separate shower unit with fixed shower seat or shower chair available

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities
  • Yes
    Staff have had disability awareness training

Notes

  • The lift at the property does not access all floors and bedrooms. Guests will need to ask at the time of booking. Access to the ground floor can be via a ramp through the conservatory.